Shipping policy

Shipping Policy – Mini Wonders

Last Updated: 14 October 2026

At Mini Wonders, we aim to deliver your orders safely and on time. This policy applies to all orders placed through our website and WhatsApp.

1. Order Processing Time

Orders are packed and dispatched within 1–2 working days after payment confirmation.

2. Estimated Delivery Time

Delivery times depend on your location and are calculated from the date your order is dispatched.

  • Major cities (Karachi, Lahore, Islamabad/Rawalpindi, and similar locations): 4–6 working days.

  • Other cities and towns: 5–7 working days.

  • Remote and far-flung areas: 7–10 working days.

During Eid, school holidays, sale events, and bad weather, delivery may take an additional 1–3 days. All delivery timelines are estimates and are not guaranteed.

3. Delivery Charges

Our delivery charges are as follows:

  • Orders below PKR 5,000: PKR 300 delivery charges.

  • Orders of PKR 5,000 and above: Free delivery.

  • Orders paid fully in advance: Free delivery, regardless of the order amount.

For orders above PKR 10,000, a 15% advance payment is required before processing, with the remaining balance payable through Cash on Delivery (COD). Free delivery is included.

Customers paying 100% in advance receive an additional 5% discount and free delivery.

Offers may change, and the offer displayed when you place your order will apply to that order.

4. Order Tracking

Once your order has been dispatched, we will send you the tracking number via WhatsApp or SMS.

Our courier partners may attempt delivery up to three times. Please ensure that your phone is reachable and that your shipping address and contact details are complete and accurate.

If delivery fails because of an incorrect or incomplete address provided by the customer, any re-delivery charges will be the customer's responsibility.

5. Delayed or Lost Shipments

If your parcel has not arrived within 10 working days of dispatch, please contact us so we can follow up with the courier.

If the courier confirms that your parcel is lost:

  • Advance-paid orders: You may choose a full refund, including delivery charges, or a replacement within 7 working days.

  • Cash on Delivery (COD) orders: A replacement will be provided; refunds are not available.

6. Refused or Unclaimed Parcels

If you refuse or fail to collect a parcel without a valid reason:

  • Orders with an advance payment: Your advance payment will be refunded after deducting delivery charges for both directions.

  • COD orders: Both-way delivery charges must be paid before a refused order can be sent again.

Repeated refusals may result in future orders being accepted on an advance-payment-only basis.

7. Contact Us

If you have questions about your shipment or delivery, please contact us:

Phone / WhatsApp: 0336-6960999
Email: miniwonders956@gmail.com
Website: www.miniwonders.pk
Support Hours: Monday–Saturday, 9:00 AM–6:00 PM

Mini Wonders — Little Joys, Big Smiles!